Frequently Asked Questions

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General Questions

  • What does a Reverse Osmosis do?
  • The HealthPoint Reverse Osmosis system provides sparkling clear water straight from your RO faucet. Reverse Osmosis is a process by which ordinary tap water is forced through a semi-permeable membrane, leaving behind up to 98% of unwanted inorganic containments.
  • What does a water softener do?
  • The HealthPoint Water Softener removes the calcium and magnesium from the incoming water supply by filtering it through a resin softening medium. Periodically, the salt or potassium from the brine tank is called upon to revitalize and thoroughly clean the resin, providing the daily soft water you require.
  • What does a whole house carbon do?
  • Our high quality Activated Whole House Carbon Water Filters will eliminate all negative taste and odor from your whole house water supply. Includes removing some chemicals, pesticides and herbicides.
  • Can I change my R/O filters myself?
  • Yes. We carry all filters for our systems.
  • Do you do custom jobs?
  • Yes. We do all types of installations, no job too large or too small, we do them all. Includes all residential and commercial applications.
  • Can you soften water without salt or potasium?
  • No. One or the other is required to soften the water.